Products/Web Chat Agent

Your website, now a salesperson.

A chat agent trained on your own website and documents. It answers products, prices, stock and FAQs, and once a visitor is interested, it collects their details and books the next step.

urbanliving.in
URBAN LIVING Furniture for the way you live. Shop sofas
Urban Living assistant
Online · usually replies instantly
Hi! Looking for something specific today?
Do you deliver to Whitefield? And how long?
Yes, free delivery to Whitefield in 3 to 5 days. Want me to check stock for a sofa you like?
Oslo L-Sofa in grey
In stock · ₹54,900
Shall I reserve one and have our team call you?
Yes, call meWhatsApp me
Type a message
EN
+1
New lead from website chat
Already responded to

Works on any website with one line of code.

WordPressShopifyWooCommerceWixWebflowNext.jsLaravel and PHP

After the chat

You choose what happens next.

A website chat often ends before the sale. CRAVE carries the conversation forward the way you prefer.

OPTION A

Continue on WhatsApp

A follow-up message so the conversation carries on in the visitor's WhatsApp.

OPTION B · POPULAR

AI calls them

The AI voice agent calls the visitor within your business hours to qualify and book.

OPTION C

Same as a website form

Follows the first-response steps you set in Lead Flow.

OPTION D

Hand to your team

The chat counts as the first response. Your team follows up from the inbox.

What your AI agents knowReady
Data sourcesKnowledge gaps · 3Quick answers
Your website
https://urbanliving.in
1 We find every page2 You pick3 AI learns
Documents
PDF, DOCX, TXT, CSV
Drop files
184 website pages · 6 documents412k words learned

Knowledge

Add your website once. Every channel learns.

The same knowledge powers web chat, WhatsApp and calls. When a visitor asks something new, CRAVE adds it to Knowledge Gaps so you can teach it in one click.

  • Pick exactly which pages it learns from
  • Upload price lists, brochures and policies
  • Quick answers for the questions you hear most

Your brand

Looks like it was built for you.

Match your colours, choose the corner it sits in, write the greeting and give your assistant a name. Paste one script and it is live.

<script src="https://crave-app.webshark.tech/widget/v1/loader.js"
data-widget-id="cw_xxxxxxxx" async></script>
urbanliving.in
U
Urban Living
Replies instantly
Hi! Looking for a sofa or a full living room?
3-seater, under ₹60k
Widget colour

FAQ

Web chat questions.

Will it slow down my website?

The widget loads after your page, so your site stays fast.

Does it update when my website changes?

You can re-extract your website any time from Knowledge, and choose which pages to include.

Can visitors chat in their language?

Yes. The assistant replies in the language the visitor writes in.

Turn browsers into buyers.