Products/WhatsApp AI Agent

Every WhatsApp message, answered and qualified.

Your AI agent replies in seconds on your own WhatsApp Business number. It shares catalogues and prices, asks the right questions, books the visit and follows up until the buyer is ready.

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Official Meta Business PlatformYour number stays yoursEnglish, Hindi, Kannada and more
U
Urban Living Furniture
Business account · replies instantly
Hi, do you have L-shaped sofas under ₹60k?
Yes! We have 4 options under ₹60k. Here are the two most popular:
Oslo L-Sofa
₹54,900
Bergen L-Sofa
₹58,500
Oslo looks nice. Can I see it in the showroom?
Of course. Which time works for you?
Sat 11 AMSun 4 PM
Sun 4 PM
Booked for Sunday, 4 PM at our Indiranagar showroom. I'll send a reminder on Saturday.
Message
88
Hot lead
Budget ₹60k · this week
Added to CRM
Stage: Meeting booked
Replied in 3 seconds
at 11:42 PM, Saturday

Why it matters

Your customers are on WhatsApp. Your replies should be too.

Replies come hours laterEvery message answered in seconds, day or night
Same questions all dayPrices, stock, timings and FAQs handled for you
No idea who is seriousEvery lead rated Excellent, Good or Poor as they chat
Follow-ups forgottenTimed nudges to leads that went quiet
Chats stuck on one phoneOne shared inbox and CRM for the whole team
Bookings by back and forthSlots offered and confirmed inside the chat
A customer chatting with a store on WhatsApp from home
Can you send the price list for curtains?
Sure! Here it is. Blackout curtains start at ₹1,299 per panel.
Sent at 10:48 PM by your AI agent

Made for how India buys

Sell in the chat your customers already open daily.

Most enquiries arrive on WhatsApp after hours. CRAVE replies at once, in the customer's language, and keeps the conversation moving towards a visit, a call or a payment.

24/7
including Sundays and festivals
Seconds
to the first reply, every time

Features

Everything a great WhatsApp rep does.

Shared inbox

Every WhatsApp chat, call and web chat in one place

Your team sees what the AI said, which chats need a reply and which became leads.

AllCallsWhatsAppWeb chat
Conversations
891
Needs a reply
2
Became leads
164
Missed calls
0
●
Ananya Rao
Booked for Sunday, 4 PM at our Indiranagar showroom.
2 min
●
Karthik M.
Call summary: wants the 6-seater dining set, budget ₹45k.
14 min
●
Website visitor
Asked about delivery to Whitefield. Shared timelines.
1 h

Catalogues and price lists

Shares the right product cards and PDFs in the chat.

Understands voice notes

Replies to a voice message as easily as to text.

Books visits and demos

Offers real slots from your calendar and confirms them.

Live handoff

Your team takes over in one click with full context.

Broadcasts

Re-engage past enquiries with approved templates

Send offers and reminders to the right segment. The AI picks up every reply.

Diwali offerSent
Read by 72%38 replies
Payments

Collect advances and orders right in the chat

Send a payment link at the right moment and the sale closes without leaving WhatsApp.

Booking advance · ₹5,000
Oslo L-Sofa, Ash Grey
Pay now
Paid ✓

How it works

Live on WhatsApp in four steps.

  1. 01Connect your numberWe guide you through Meta's official setup.
  2. 02Add your knowledgeWebsite, catalogue, price list and FAQs.
  3. 03Set your lead flowQuestions to ask, stages and handoff rules.
  4. 04Go liveWatch chats turn into scored leads and bookings.
Start free

FAQ

WhatsApp questions.

Also works for retail, clinics and real estate.

Can I keep my existing WhatsApp number?

Yes. We move your number to the WhatsApp Business Platform during setup and it stays registered to your business.

Are Meta's WhatsApp charges included?

[Explain how Meta's conversation charges are billed.]

What if the AI can't answer?

It tells the customer a person will follow up, alerts your team with the full chat, and adds the question to your knowledge gaps.

Can my team reply manually too?

Yes. Anyone on your team can take over a chat from the shared inbox or the mobile app.

Put your WhatsApp on autopilot.

Start free Book a demo